Companies today face fast-changing customer demands. They need to understand them, anticipate them, and then - respond quickly and appropriately. Traditional CRM systems are designed to keep track of records, yet they don’t offer the valuable data-driven intelligence that provides a 360-degree view of customers. What’s needed is a system that effectively manages relationships and engagement, and empowers businesses to not only meet but exceed customer expectations.
At Brillio, we help our customers realize more significant value from their Salesforce platforms and give them a deeper understanding of their users by blending together design, analytics and processes with product engineering and multi-cloud implementation expertise. And with the acquisition earlier this year of Comity Designs, a company that delivers game-changing Salesforce solutions, Brillio is a full customer lifecycle multi-cloud specialist. With Comity, Brillio delivers end-to-end front-office transformation to the market, enabling organizations to seamlessly serve their customers at each stage of their journey across marketing, sales and service.
We’re showcasing our Salesforce capabilities blended with design and analytics capabilities at Dreamforce 18, along with two new solutions designed to diagnose challenges and help companies foster more meaningful customer engagements - Health Index and the Intelligent Sales Platform.
We also will be offering several ways to connect with our team to learn about our approach and discover how we personalize and customize it to meet your company’s needs.
Dreamforce 18 takes place September 25-27, 2018 at The Moscone Center in San Francisco, CA. To register for the event and schedule a meeting with Brillio or attend one of our educational sessions, click here. We hope to see you there!
Brillio is a global digital consulting and technology services company focused on implementation of digital technologies for the world’s leading companies. Brillio uses proprietary methodologies to help customers re-imagine their businesses and competitive advantages and then rapidly develops and deploys disruptive industrial-grade digital solutions using UX design, digital applications, big data analytics, cloud, security and digital engineering. With the March 2018 acquisition of Comity Designs, Brillio has become the Salesforce multi-cloud specialist with a 10/10 CSAT rating from Salesforce customers. The 2,600-strong Brillio team is based in nine offices across three continents and considers world-class customer satisfaction as its true north. To learn more follow us @brillio and visit www.brillio.com.
By applying technology with a human touch, we define internal and external transformation objectives and turn them into successful market strategies.