Personalized Approach to Customer Lifecycle Management Combined with Innovative Solutions Blending Design, Intelligence and Analytics Simplify Large-Scale Deployments
Santa Clara, California — September 12, 2018 - Comity Designs, a cloud and mobile solutions provider and Salesforce gold consulting partner, today announced that it will demonstrate its Customer Lifecycle Management approach to customized Salesforce cloud implementations at the upcoming Dreamforce 18 conference taking place in San Francisco September 25-28, 2018.
With a proven track record in enabling customers to achieve faster ROI from their Salesforce platforms, Comity, a Brillio Company, will showcase its deep Salesforce skills and expertise through product demos, leadership talks and one-on-one meetings at Dreamforce, highlighting the blending of design thinking and analytics to simplify the integration of marketing, sales and customer advocacy service.
Brillio acquired Comity in March 2018. With the increased investments in enhancing capabilities, the combined entity has tremendous market success in Salesforce CPQ and Marketing Cloud, as well as Mulesoft, beyond the Comity stronghold areas of sales, service, communities and product engineering. The combined company is now one of the five largest Salesforce gold rated partners in North America and recently achieved a 10/10 CSAT rating from Salesforce customers. With 2,500 digital consultants who have successfully handled more than 500 customer implementations, Brillio has become the Salesforce multi-cloud specialist and an ideal partner for global companies undergoing digital transformation.
“Comity is gaining significant momentum with our Salesforce cloud innovations which illustrates the unique advantages we offer companies looking to derive more value from their Salesforce initiatives,” said Dushyant Pandya, Managing Partner Digital Front Office for Brillio. “Through our deep experience in analytics and design combined with Salesforce expertise we offer an accelerator-based, consultative and phased deployment approach to create a shared vision, reinforce collaboration and develop ongoing metrics to ensure success. We look forward to meeting with new and existing customers at Dreamforce to show them how our team of experts can solve their most complex problems.”
At Dreamforce 18, Comity will also demonstrate two new innovations. Health Index is a diagnostic tool that identifies up-front challenges and complexities with Salesforce integrations and development of internal processes, which are then factored into the Comity-designed roadmap that will enable organizations to make the most of their Salesforce investments. The Intelligent Sales Platform (ISP) acts as an assistant to a company’s sales team. With built-in intelligent analytics, ISP helps sales professionals maintain a 360-degree view of their customers and predicts a customer’s actions and needs in order to provide a smoother customer journey.
Dreamforce 18 takes place September 25-27, 2018 at The Moscone Center in San Francisco, CA. Comity will be exhibiting in the Dreamforce Customer Expo Booth #1100. To register for the event and schedule a meeting with Comity or attend one of its Power Up! breakfasts, please click here.
Brillio is a global digital consulting and technology services company focused on implementation of digital technologies for the world’s leading companies. Brillio uses proprietary methodologies to help customers re-imagine their businesses and competitive advantages and then rapidly develops and deploys disruptive industrial-grade digital solutions using UX design, digital applications, big data analytics, cloud, security and digital engineering. With the March 2018 acquisition of Comity Designs, Brillio has become the Salesforce multi-cloud specialist with a 10/10 CSAT rating from Salesforce customers. The 2,600-strong Brillio team is based in nine offices across three continents and considers world-class customer satisfaction as its true north. To learn more follow us @brillio and visit www.brillio.com.
By applying technology with a human touch, we define internal and external transformation objectives and turn them into successful market strategies.