Brillio recognized as
a ‘Leader’ in HFS Life
Sciences Service
Providers, 2025


"Brillio’s life sciences work is less about buzzwords and more about measurably influencing the Quadruple Aim - health outcomes, cost, patient experience, and health equity through disciplined use of data and AI.”

Mayank Madhur

Practice Leader , Healthcare and Life Sciences, HFS Research

Accelerating Life Sciences Transformation with Agentic AI

Life sciences organizations are moving beyond isolated AI pilots toward scaled, outcome-driven adoption across the value chain, with sharper focus on patient experience, trial efficiency, and operational resilience.

Brillio accelerates this shift with Agentic AI by de-risking development, scaling outcomes, and embedding intelligence across clinical and commercial workflows. Our AI-powered accelerators, combined with a consulting-led approach and a strong partner ecosystem, enable faster impact. From patient-facing digital solutions to faster trials, AI-driven safety monitoring, and sustainable supply chains, Brillio delivers measurable patient and business outcomes through its Human plus Machine operating model.

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ADAM: Scaling Agentic AI Across the Life Sciences Value Chain

ADAM (Agentic Data & Application Management) is Brillio’s Agentic AI accelerator platform that simplifies data, application, and operational management. Built with industry-ready accelerators, it helps asset and wealth management firms enhance advisor productivity, improve CX, streamline operations, and drive new growth.

ADAM delivers modular, domain-trained agents and blueprints to accelerate AI in Life Sciences. From early discovery to global trials and regulatory operations, our assets plug into your tech stack, accelerating insights, compliance, and business impact.

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End-to-End Life Sciences Capabilities, Enabled by ADAM

AI Led Drug Discovery

Enable Biomedical NER, clinical translations, medical image analysis, automated data extraction- cut drug discovery costs by 30% & boost operational efficiency by 40%.

TrialOps Copilot

Automate site selection using RWD and historical insights, streamlines patient recruitment, retention, and optimizes visit planning—boosting enrollment efficiency & reducing trial cycle times by up to 40%.

V&V Acceleration

Automate document generation and test case management, delivering real-time traceability, FDA/ISO compliance & cost optimization through AI-driven risk-based testing.

Safety Sentinel

AI-Driven Pharmacovigilance & Signal Detection solution enabling automated AE intake, NLP-based triage and case processing, predictive signal detection, achieving up to 70% efficiency gains in case processing & improved patient trust.

Manufacturing Investigation Insights

Enhance root cause analysis with GenAI-driven contextual insights, automated deviation triaging & anomaly detection—improving compliance & manufacturing efficiency.

MLR Acceleration

AI-powered pre-submission sanity checks for images/text, pre-MLR content review, automated risk profiling with intelligent annotations. Integrate with Veeva workflows for streamlined submission. Reduces review cycle time by up to 50% & cuts preventable errors by 80%.

Commercial Driver AI

Streamline end-to-end sales with intelligent agent orchestration, optimizes market focus and territory alignment, and unlocks new growth by syncing strategy with execution.

Field Influencer AI

Combine Coaching and Intelligence Agents for instant, actionable guidance, tailors rep actions to boost impact and deepen HCP relationships, and enhances prescriber adherence and effectiveness at every touchpoint.

Marketing Accelerator AI

Design and Analytics Agents for hyper-targeted, agile marketing, adapts content in real-time across channels for max. impact and increases efficiency & brand lift through continuous performance tuning.

Amplifying Disruption: ​​Our Point Solutions

Personal Health Concierge

Personal Health Concierge

An AI-powered solution that provides a comprehensive, personalized healthcare experience. It helps members manage fitness, nutrition, medications, appointments, telehealth, and medical devices, while offering reminders, tailored recommendations, and seamless coordination across family members.

Field Performance Companion

Field Performance Companion

Conversational AI bots that deliver real-time financial insights, automated charting, contract metadata extraction, and coaching intelligence by combining sentiment analysis with structured data for faster, smarter decision-making.

Clinical Intelligence Navigator

Clinical Intelligence Navigator

An AI agent that enhances HCP engagement by improving the discoverability and accessibility of clinical oncology guidelines. It delivers relevant recommendations, operationalizes knowledge, and ensures safety and accuracy through robust evaluation, RAG workflows, and advanced retrieval techniques.

Perfect Agent Twin

Perfect Agent Twin

Perfect Twin Agent replicates the skills of your best agents across every channel. It delivers empathetic, accurate, and efficient conversations through AI with human-in-the-loop guardrails. The solution reduces support costs while ensuring consistent, superior customer experiences.

About the Report

The life sciences market is shifting from scattered digital projects to large-scale, AI-driven change. There is greater focus on patient needs, faster clinical trials, data-driven safety, and clear business outcomes. The HFS Horizons: Life Sciences Service Providers, 2025 report reviews these market trends, provider strengths, and real-world examples to help leaders choose partners and drive AI-powered results.

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Case Studies: Proof, not Promises

Case Study

Scaling Patient Support Through Standardized Transformation

A patient services leader streamlined therapy access, reduced costs, and expanded patient reach through Brillio’s platform-led delivery model.

Case Studies: Proof, not Promises

Case Study

Delivering up to 85% Faster Insights for a Pharma Giant

Brillio partnered with a global biopharmaceutical leader to modernize its commercial operations and unlock new levels of agility, efficiency, and patient impact.

Case Studies: Proof, not Promises

Case Study

Transforming Call Intelligence for a Leading Real Estate Platform

A leading U.S.-based real estate platform partnered with Brillio to transform how it captured and analyzed customer conversations.

Case Studies: Proof, not Promises

Case Study

Speeding to Market with a Conference App in 4 Months for Oncology Care

With a legacy spanning 60 years, this non-profit organization has established itself as a pioneer in the fight against cancer.

Case Studies: Proof, not Promises

Case Study

Enhanced patient outcomes using AI and user centric design

Elevating patient engagement through app modernization and advanced analytics solutions.

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